Terms of Service
EuroX Performance
Effective Date: 11/06/2016
Last Updated: 11/06/2016
Welcome to EuroX Performance. These Terms of Service (“Terms”) govern your access to and
use of our website, online services, and electronic customer communication channels, including
Google Business Profile AI-assisted messaging.
Please read these Terms carefully. By accessing or using our website or voluntarily
communicating with us through our digital services, you agree to these Terms to the extent
permitted by applicable law.
- Business Information
EuroX Performance is an automotive repair and performance service provider specializing in
European vehicles, including BMW, Mercedes-Benz, Audi, Porsche, Volkswagen, MINI, and
other makes and models.
Business Name: EuroX Performance
Legal Business Name: EuroX Performance
Address: 15985 S Golden Rd, Unit F, Golden, CO 80401
Phone: (303) 562-1800
Email: repair@euroxperformance.com
Website: https://euroxperformance.com
We provide vehicle diagnostics, maintenance, mechanical repairs, performance-related services,
and customer support. - Website Use
Our website is provided for informational and customer service purposes.
Users agree not to:
Use our website or messaging services for unlawful or fraudulent activities.
Attempt to interfere with the security or operation of our website.
Submit false, misleading, or malicious information.
Use automated systems to disrupt our services.
Impersonate another individual or business.
EuroX Performance reserves the right to restrict access to its online services when necessary to
prevent misuse, fraud, or security threats, subject to applicable law.
3. Automotive Services and Estimates
Information provided through our website, online communications, or AI-assisted messaging is
intended for general informational purposes.
Vehicle repair estimates, diagnostic recommendations, service availability, and pricing
information may vary depending on vehicle condition, inspection results, parts availability, and
labor requirements.
An online inquiry or preliminary estimate does not constitute a final repair agreement.
Final service estimates and repair authorizations will be handled in accordance with applicable
Colorado law, including the Colorado Motor Vehicle Repair Act.
Customers will receive applicable estimates and opportunities to authorize repairs as required by
law.
Additional repairs and charges will be communicated and authorized in accordance with
applicable legal requirements.
4. Google Business Profile AI-Assisted Messaging
EuroX Performance may offer AI-assisted customer messaging through Google Business Profile
and Google’s RCS for Business messaging technology.
When customers initiate a conversation through supported Google messaging features, an
automated AI assistant may respond to questions about EuroX Performance, including:
Business hours and location
Automotive repair and maintenance services
General service availability
Appointment inquiries
Vehicle service questions
General business information
Customer support inquiries
AI Disclosure
Customers acknowledge that some responses may be generated automatically using artificial
intelligence rather than by a human employee.
AI-generated responses may be incomplete, inaccurate, or outdated.
EuroX Performance does not guarantee the accuracy of AI-generated statements regarding
vehicle diagnostics, repair pricing, appointment availability, or service completion times.
Human Assistance
Customers who require personalized assistance may request communication with a human
representative. Human assistance is subject to staff availability and the functionality of the
messaging platform.
No Automatic Repair Authorization
AI-generated messages do not independently constitute authorization to perform repairs, order
parts, charge customers, or enter into binding repair agreements.
All repair authorizations must follow EuroX Performance’s established procedures and
applicable Colorado law.
Appointment Confirmation
An AI-generated response discussing an appointment does not guarantee that an appointment has
been scheduled. Appointments must be confirmed through an authorized EuroX Performance
scheduling process or representative.
5. Electronic Messaging and RCS Communications
EuroX Performance may communicate with customers through Google-supported messaging
services, including RCS for Business, and other communication channels used by our business.
Customers who initiate a conversation may receive responses related to their inquiries.
Communications may include service information, appointment inquiries, customer support,
repair-related questions, and other relevant business communications.
Message frequency depends on the nature and frequency of customer interactions.
Standard message and data rates may apply depending on the customer’s mobile carrier and
service plan.
Message delivery depends on third-party messaging platforms, mobile networks, device
compatibility, and technical availability.
EuroX Performance does not guarantee uninterrupted messaging availability or immediate
delivery.
Opt-Out and Messaging Preferences
Customers may request to stop receiving business messages by sending STOP through supported
messaging channels or by using the applicable blocking or unsubscribe controls provided by
their messaging application.
Opt-out requests will be honored in accordance with applicable law and platform requirements.
Marketing Communications
Initiating a customer service conversation does not automatically constitute consent to receive
unrelated promotional or marketing messages.
Where required by law, EuroX Performance will obtain separate consent before sending
promotional communications.
Consent to marketing communications is not a condition of purchasing automotive services.
6. Google and Third-Party Messaging Technology
EuroX Performance uses Google Business Profile and Google’s RCS for Business technology to
provide AI-assisted customer messaging.
Customer conversations may be processed by Google, its affiliates, and authorized service
providers to deliver messages, operate AI-assisted communication features, maintain platform
security, prevent fraud and spam, and perform other processing activities permitted under
Google’s applicable RCS for Business Terms of Service and Data Processing Addendum.
Such processing may include the use of message content to train or improve AI models used for
spam detection and prevention, as described in Google’s applicable terms.
Where required by applicable law, EuroX Performance will obtain the necessary customer
authorizations or consents for these activities.
Customers who use this messaging service acknowledge that their communications are
facilitated through Google’s technology and may be processed as described above, subject to
applicable legal requirements.
Customers can review Google’s Privacy Policy at:
https://policies.google.com/privacy
Nothing in these Terms is intended to override Google’s applicable terms, data protection
obligations, or mandatory customer privacy rights.
7. Customer Privacy and Data Protection
EuroX Performance respects the privacy of its customers and website visitors.
Depending on how customers interact with us, we may receive information such as:
Customer names and contact details
Phone numbers and email addresses
Vehicle make, model, year, and other vehicle details
Service inquiries and appointment information
Messages and other information voluntarily submitted
Information reasonably necessary to provide automotive services
We use customer information for legitimate business purposes, including responding to inquiries,
arranging services, maintaining customer records, and providing customer support.
We do not sell or share SMS or RCS messaging opt-in information or consent records with third
parties for their independent marketing purposes.
Information may be shared with service providers when reasonably necessary to provide
requested services, support business operations, comply with legal obligations, or operate our
communication systems.
Additional details regarding the collection, use, disclosure, storage, and protection of personal
information are provided in our separate Privacy Policy.
Privacy Policy: [Insert Published Privacy Policy URL]
8. Sensitive Information and Messaging Security
Customers should not transmit highly sensitive personal or financial information through
standard messaging conversations.
This includes:
Social Security numbers
Complete credit card or bank account details
Passwords and login credentials
Government identification numbers
Security question answers
Other confidential authentication information
When payment or sensitive information is required, customers should use an approved secure
payment or information collection method provided by EuroX Performance.
Although reasonable measures may be used to protect customer information, no electronic
communication system can be guaranteed to be completely secure.
9. Vehicle Safety and Emergency Situations
Website content and AI-generated messaging responses are not substitutes for professional
vehicle inspection or diagnosis.
Customers should not rely exclusively on online advice when dealing with potentially dangerous
vehicle conditions, including brake failures, steering problems, overheating, severe fluid leaks, or
other safety-critical issues.
Customers experiencing an urgent vehicle safety concern should stop operating the vehicle when
safe to do so and seek appropriate professional or emergency assistance.
Google messaging is not an emergency communication service and should not be relied upon for
immediate assistance.
10. Appointments and Scheduling
Appointment requests submitted through our website or messaging channels are subject to
availability and confirmation.
EuroX Performance reserves the right to adjust appointment availability due to staffing, parts
availability, scheduling conflicts, or operational requirements.
Customers are responsible for providing accurate information when requesting appointments.
Any applicable appointment cancellation or rescheduling requirements will be communicated
through the relevant booking or service process.
11. Repair Authorizations, Payments, and Warranties
Actual vehicle repair services are governed by applicable repair orders, estimates, customer
authorizations, invoices, and warranty documentation.
EuroX Performance will comply with applicable Colorado laws concerning repair estimates,
authorization, documentation, and customer rights.
Payment obligations and any applicable service warranties will be described in the relevant
transaction documentation.
Nothing in these website Terms eliminates, reduces, or overrides any warranty, consumer
protection, or statutory right that cannot legally be waived.
In the event of a conflict between these general website Terms and a specific written repair
agreement, the applicable repair agreement governs the transaction, subject to applicable law.
12. Accuracy of Information
EuroX Performance makes reasonable efforts to provide accurate and current information on its
website and through its digital communication channels.
However, website content, service descriptions, AI-generated responses, and general automotive
information may contain errors or become outdated.
Information provided through these channels should not be treated as a guaranteed diagnosis,
final price quotation, or binding service commitment unless expressly confirmed through an
authorized business process.
13. Intellectual Property
Unless otherwise indicated, original website content, branding, logos, text, photographs, and
other proprietary materials belonging to EuroX Performance are protected by applicable
intellectual property laws.
Users may not reproduce, distribute, modify, or commercially exploit our proprietary content
without permission, except as permitted by law.
Third-party trademarks and brand names remain the property of their respective owners.
14. Third-Party Services and External Links
Our website and communications may include links to third-party websites, payment systems,
scheduling platforms, Google services, or other external resources.
These third parties may maintain their own terms, policies, and security practices.
EuroX Performance is not responsible for the independent content or operation of third-party
services, except to the extent responsibility is imposed by applicable law.
15. Disclaimer and Limitation of Liability
Our website and general informational services are provided on an as-available basis.
To the extent permitted by applicable law, EuroX Performance disclaims responsibility for
interruptions, technical failures, inaccurate general website information, and errors in automated
communications.
Nothing in these Terms limits liability for negligence, misconduct, breach of contract, consumer
protection violations, or other matters where such limitations are prohibited by applicable law.
These Terms do not waive any rights customers possess under Colorado or federal law.
16. Changes to Services and Terms
EuroX Performance may modify website content, communication features, and these Terms from
time to time. Updated Terms will be published on this page with a revised effective date.
Changes will apply prospectively to the extent permitted by law. Where additional notice or
consent is legally required, EuroX Performance will provide it.
17. Governing Law
These Terms are governed by the laws of the State of Colorado and applicable federal laws of the
United States, without limiting any mandatory consumer protections.
Any disputes arising from automotive repair transactions remain subject to applicable laws and
the terms of the relevant service agreement.
18. Contact Information
For questions about these Terms of Service, our website, or customer messaging services, please
contact:
EuroX Performance
15985 S Golden Rd, Unit F
Golden, CO 80401
Phone: (303) 562-1800
Email: repair@euroxperformance.com
Website: https://euroxperformance.com
Privacy Policy: https://euroxperformance.com/terms
Last Updated: 11/06/2026